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Design of Web-Based Information Systems - New Challenges for Systems Development

P.H. Carstensen and L. Vogelsang

Reference & Publication Year
ECIS'2001 - The 9th European Conference on Information Systems, Bled, Slovenia, June, 2001

The web-technology is going through major changes these years, both with respect to types of
systems based on web-technology, organization of the development work, required approaches
and competencies, etc. We must rethink the organization of the development work. This requires a
deeper and coherent understanding of the nature of web-development. This paper presents
findings from a field study undertaken in a web-development company. From these findings we
characterize web-application development and discuss some major challenges to cope with and
to find proper support for in the future. We found that web-development is characterized by
involvement of many expertise groups with little training and experience in information systems
design, that some of the existing modeling and communication tools introduce severe problems,
and that the pace of the introduction of new tools and features causes development and
management problems. A further complication factor is that web-applications of today often are
business critical systems.

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